Return & Refund policy

Eligibility:

If you face the following problems within 48 hours of delivery, you can request for a replacement or return:

Different product or size

Defected, damaged or counterfeit product

You haven’t used or unpacked the product

Steps to return a product:

1. Inform us through Chat or phone number: 01932-660138

2. Include all received products, free gifts and all other elements.

3. You may send it to us or ask for a pickup time.

We don’t allow return for the following issues:

If you use any product

Any damage or harm of the products due to misuse.

If you unable to provide all of the received elements.

Am I eligible for refund?

We can refund you for the following issues:

If you pay the bill in advance but the product is out of stock or unsent.

If the product different, damaged, defected or counterfeit.

If the product is unused or intact.

Expected time to refund:

For delivered parcels:

Generally, we require 10-15 business days after shipping back the products to us.

For non-delivered parcels:

We take 2-3 business days to refund the payment if you face above issues.